i think more “warm lines” (as opposed to a “hotline”) should exist for people not necessarily in crises / danger who need to work things out or just need an empathetic ear.
we get many calls to our crisis line like this, and when we’re not busy i am able to take them, but often that’s not the case and although these people aren’t in immediate danger they still deserve empathy and someone to listen to them.
@gingerrroot Give us cold lines when we want to get yelled at for not doing the dishes..
or wait, that's a kink isn't it. So right back to Hot !
@gingerrroot Oh my gosh yes. Even someone who's seeing a therapist could really use this option sometime, as they're not always available and always operate on such a strict schedule.